Now Hiring - Sales Manager in Trenton, NJ

Job Title: Commercial Sales Manager

Department: Sales

Reports To: Director of Commercial Sales

JOB DESCRIPTION

Summary/Objective:

The function of the position is to be the primary sales POC for our world-wide commercial dealer and service center network and to provide sales support for daily consumer/commercial inquiries. This task is accomplished by understanding dealer, service center & customer needs, making product suggestions, providing technical support, and developing quotations. Understanding Switlik commercial products, their value-add, and the markets they are sold will be vital.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicate with, and take ownership of the Switlik Dealer Network (both Marine and Aviation) to maintain close ties, develop long-term relationships and ultimately expand sales.
• Responsible for expanding the dealer and service center network identifying gaps and searching for new partners as needed (in conjunction with the Director of Commercial Sales).
• Retain, analyze and report on Dealer Network knowledge / data and industry news to predict trends.
• Work closely with Sales, Customer Service, and Production to develop pricing and lead time quotations.
• Managing, track & follow-up on sales opportunities
• Collaborate with multiple departments to respond to commercial dealer and customer questions and to fulfill needs.
• Understanding company commercial products, their benefits/selling points, and to be able to communicate those points to customers via phone, video conference, or e-mail.
• Understanding of competitor products, and market trends
• Serve as a brand ambassador, and increase customer satisfaction
• Maintain growth, and identify upselling opportunities
• Identify at-risk accounts, and resolve customer complaints
• Attend tradeshows and make occasional visits to Dealers

As a backup to Inside Sales Admin Supervisor:

• Respond & resolve to customer complaints
• Assist warranty & service customers with the return process

Required Competencies (Knowledge, Skills and Abilities):

The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Excellent sales and customer service skills.
• Excellent verbal and written communication skills
• Ability to learn and understand Switlik technical survival products and the industries into which they are sold.
• Demonstrate professionalism when interacting with customers & dealer network
• Ability to handle confidential customer information
• Detail oriented with strong organizational skills
• Self-motivated with strong follow-up initiative
• Willingness to work with constantly changing priorities
• Proficient in the use of FoxPro, Exenta, and Microsoft Office applications (such as Word, Excel, Outlook & PowerPoint).

Required Education and Experience:

• Recent success in a product sales role meeting sales goals. High School diploma or Equivalent required.

Preferred Education and Experience:

• Prior sales experience in Aviation or Marine industry is a plus
• Experience working with or managing a dealer sales network is preferred.
• Military service background is a plus.
• Ability and speak and read Spanish or any other foreign language is a plus.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Language Ability:

Ability to read and interpret documents such as mail, safety rules, operating and maintenance instructions, and procedure/maintenance manuals. Ability to write reports and correspondence when requested. Ability to speak effectively and clearly to visitors.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have basic knowledge of Microsoft Word; Microsoft Excel; fax machines and internet software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to an office environment with ringing phones, printing equipment, and people moving around. This role uses standard office equipment.

The noise level in the work environment is usually low to moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of

This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:00 p.m.

Travel:

15%-20% travel is expected for this position.

This job description is subject to change at any time.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Trenton, NJ 08609: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person